EMS Subscription Program

The City of Canyon Lake takes pride in the invaluable contributions of the Canyon Lake Fire Department and their vital role in delivering emergency services. When you are a part of the Canyon Lake community, you can be assured you are in capable hands, served by a team of experienced and dedicated professionals. By subscribing to the EMS Subscription Program, you are directly supporting the outstanding services and care provided by your local Fire Department. Your participation helps sustain the high levels of services, ensuring our community stays safe.

  

EMS PROGRAM: ABOUT

The EMS Program is a voluntary program that includes both an Emergency Medical Services Subscription Program Fee, known as the EMS Subscription Fee, and an Emergency Medical Services Response Fee, known as the EMS Response Fee.

The EMS Subscription Fee is collected on property tax rolls like other City services and noted as a line item just like residential solid waste collection charges. The EMS Response Fee is charged per call for anyone receiving Emergency Medical Services within the City of Canyon Lake who is not covered by an EMS Subscription.

For residential households, a subscription to the EMS Subscription Program covers all members, guests, and invitees of the subscriber’s household regardless of location where the Emergency Medical Services are rendered within the City.

In the case of businesses, the business owner, employees, customers, guests, and invitees of the subscribing business, regardless of the location where the Emergency Medical Services are rendered within the City. Those who subscribe annually are exempt from an EMS Response Fee if an Emergency Medical Services call is made on their behalf.

 

EMS PROGRAM: BACKGROUND

On November 6, 2019, the City Council adopted Ordinance No. 187, adding Chapter 3.44 to the Canyon Lake Municipal Code establishing an Emergency Medical Services Subscription Program, known as the EMS Subscription Program.

This program first began collecting fees in 2020. The City has kept the EMS Subscription Fee the same at $192 per year despite ongoing cost increases. As such, the City has been subsidizing the overall cost of EMS services year-over-year. This year, the City was projected to run at a deficit of $491,191. Initial fees did not take into consideration reserves that the City must also set aside, a running deficit of more than $1.7 million. A proposed fee increase of $117 per year per participant to cover the costs for this year is being considered. This could be an increase of $9.75 per month and covers your entire household and any guests for EMS services throughout the year.

 

EMS PROGRAM: COSTS

EMS Subscription Fee: Current Fee $192/year, or $16/month, the proposed fee could be up to $309/year, or $25.75/month. The EMS Subscription Fee is a yearly cost. The fee is added annually to a property’s tax bill and resets automatically once a property is subscribed. Residential property owners are automatically opted-in unless they purchased their home after July 1 of the current year, or they have previously opted-out of the program.

Residential tenants, commercial property owners and tenants must opt-in to the program and pay annually via the City’s website at CanyonLakeCa.Gov/emsprogram.

 

EMS Response Fee: The current fee is $1,356 per call for service, the proposed fee could be up to $1,545. The EMS Response Fee is the cost for emergency medical care services rendered by Canyon Lake Fire Department. EMS Response fees are waived for annual EMS Subscribers.

Anyone who receives emergency medical care from the Canyon Lake Fire Department and is opted out of the EMS Subscription Program is financially responsible for the per call EMS Response Fee. Medicare and private insurance plans predominately do not cover pre-hospital medical treatment costs provided by the Canyon Lake Fire Department.

 

EMS PROGRAM: CURRENT UPDATE

Staff is currently determining EMS Program fees based on cost recovery analysis using actual costs as directed by the City Council in response to the fee study conducted by Willdan. At this time, no official decision has been made regarding the EMS Subscription Program and the EMS Response Fee increases. Rather, the City Council has given staff direction for the public hearing that is planned for June 12, 2024. A public hearing notice announcing the proposed fee increases was mailed out and received by residents the week of March 11. Residents are welcome to attend the hearing to share any comments or concerns related to the proposed fees.